James Williamson October 4, 2015 Using Sensor Data to Connect with your (B2B) Customer James Williamson October 4, 2015 B2B can take a page out of the emerging playbook on using the Internet of Things (IoT) to better connect with their customers.
James Williamson June 4, 2015 Using Sensor Data to Augment the Customer Experience James Williamson June 4, 2015 Is it too early to consider how we might use sensor data from smart phones, wearables and connected devices to drive a better customer experience? Not really